CANCELLATION POLICY:
Trust is a core principle in my life and work, which is why I do not require a downpayment for bookings. Once you decide to book, your tour will be officially added to my calendar. I believe in a mutual respect and understanding with my clients, so if your plans change, please let me know as soon as possible:
Cancellations made more than 14 days prior to the tour date will not incur any fees.
Cancellations made between 14 and 3 days before the tour date will incur a 50% cancellation fee.
Cancellations made less than 3 days before the tour date will incur a 100% cancellation fee.
Thank you for your understanding and cooperation.
WHAT IS INCLUDED IN MY TOURS:
The most amazing tour of Berlin you could ever imagine.
Lots of anecdotes to stimulate your interest and bring the city’s history to life.
The company and knowledge of me, a German, a Berliner and your personal guide to my fascinating and beautiful city! :-)
Tailored email consultancy of your Berlin trip before and after the tour.
My support and professional help (24/7),should you run into trouble during your stay in the city.
WHAT IS NOT INCLUDED IN MY TOURS:
Public transport tickets, taxi rides, rental cars, and other possible transportation is excluded from the tour. Based on your wish/need, I can
arrange transportation for you (invoiced separately).
Food and drinks.
Entrance fees (museums, exhibitions, …).